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University - Wide Computer Support Services

Mahidol University Computing Center (MUCC)

MUCC is Mahidol University's central information technology organization. Its mission is to provide technology services to the University community. MUCC services include :

 

Computer Services

 

Mahidol University sees the importance of information service. Thus, both internet and intranet computer network are set up. Computer service centers are available for the students in each campus. For Salaya campus, approximately 240 computers are provided to the students who do not own personal computer. The computer service center is located on the 1st floor of the Office of the President. The access hour is from Monday-Friday between 8.00-18.00. Computer service centers are also available at various faculties and other campuses. The students may type their work and access the intranet and internet to search for information. In addition, the university provides supporting database to assist the students such as online registration, invoice and payment, online grading, and many other services, all of which are done through network system.

Besides LAN, access to the internet can be done through access point that provides wireless network. The staff and students who has computer notebook can access internet around the campus such as in the building, cafeteria, and dormitory.

In addition, the university hosts IPTV program to broadcast meeting, seminar, or other events through network. This service allows the staff and students to enjoy and learn about current events in the university.

Students can get computer services at many places distributed throughout the university as follows:

Computer laboratory at MUCC, Payathai campus;
Computer laboratory at Office of the President, Salaya campus;
Computer rooms at their departments / faculties / institutes and the Library Center;
At every dormitory’s room in Salaya campus, in this case students must connect their own computer to the outlet.

Furthermore, Mahidol University Campus Network (MUC-Net) was constructed and regularly maintained by MUCC with the main objective of supporting the vastly use of Internet and Intranet.  Consequently, ATM Switches were installed at every campus and connected to optical fiber backbone running at the speed of 159 Mbps to every department and faculty.  Presently, there are 180 local area networks to support all kinds of IT use in Mahidol University.

Information Services

MUCC realizes of the distinguished mission of being the University’s data warehouse; thus, we have prepared all kinds of database to support the University’s administrative tasks. For instance, student database, staff database, budgeting database, supply database, and etc. The consequence of our service brings a lot of advantage to the administrators especially in aspects of their speed, accuracy, completeness, and up-to-date. In addition, our information service includes MUCC news, which aims to distribute IT news and training courses to interested users.

Furthermore, Mahidol University Intranet has been developed intending to distribute all information and activities within Mahidol University to staff and students. Mahidol University Intranet can be visited at http://intranet.mahidol.

Internet Services

MUCC provides Internet and related services: Internet account, Internet training courses, and Internet consultation by the experts, for students, faculty, and staff of Mahidol University. For Internet members, if you have any Internet usage problems or inquiries please contact MUCC or call 0-2247-0333 during 09.00 a.m. – 07.00 p.m. on weekdays and 10.00 a.m. – 04.00 p.m. on weekend; however, our e-mail: consult@mahidol.ac.th is available too.  Besides, MUCC also prepares Internet documents for self-installation without any charge such as an introduction to Mahidol University Internet manual, and the Internet Setup manual.

MUCC provides an all-night-long Internet service so that members can access any time any place. Presently, there are more than 20,000 members.  Furthermore, to promote the University, MUCC has developed Mahidol Homepage: http://www.mahidol.ac.th, which contains the university information and announcement on the Firstpage to announce the current news especially the events in Mahidol University.

Training Services

MUCC provides several computer-training programs starting from basic to professional programs for both Mahidol University staff and the outsiders, e.g., short course training, professional training, and administrator training. The course outlines were designed to fit the particular need of our users as well as fulfilling elementary knowledge in computer so that it could be applied to his/her studying, teaching or working field. Recently, there are more than 5,000 trainees each year.

Computer Consulting Services

To help beginners,  novice computer users and even advanced users,  who are students, faculty or staff of Mahidol University, about the use of computers, accessing the internet and resources, etc., MUCC  has skillful computer staff to provide consulting services. If you have inquiries, please contact MUCC or call 0-2247-0333 during 09.00 a.m. – 07.00 p.m. on weekdays and 10.00 a.m. – 04.00 p.m. on weekend; however, our e-mail: consult@mahidol.ac.th is available too.

 

Faculty/Institute - Based Computer Support Services

Some faculties and institutes at Mahidol University maintain computing support units to service the specific needs of their students, faculty and staff. These groups offer a variety of services and supports.

Faculty of Medicine, Siriraj Hospital

Faculty of Medicine, Ramathibodi Hospital

Faculty of Tropical Medicine

 

Academic Computer

Academic uses of information technology (IT) include the use of IT in instruction such as e-learning, the use of IT in research, and the use of IT in the delivery of resources such as databases and libraries.

Training Programs

MUCC provides several computer-training programs starting from basic to professional programs for both Mahidol University staff and the outsiders, e.g., short course training, professional training, and administrator training. The course outlines were designed to fit the particular need of our users as well as fulfilling elementary knowledge in computer so that it could be applied to his/her studying, teaching or working field.

Some faculties, institutes, colleges and centers at Mahidol University also have computer-training programs for students, faculty, staff and outsiders.

 
 
 
 

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www.mahidol.ac.th - Last updated: February 11, 2010
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